Transparency
Everything that governs your use of the platform, written in plain language rather than contract language.
Who we are, what we offer, who actually sells to you — and our official contact details.
The contract between you and the platform: how an order is concluded, what you undertake, and what we undertake.
What we collect, why, and who we share it with — and what we never do with your data.
The three ways an order reaches you, the expected times, the fees, and what happens when it is late.
How you pay, in what currency, and when the amount falls due — and what will apply once electronic payment is enabled.
Your right to refuse and return, at whose expense, and within how long — and when it does not apply.
What the warranty covers, who provides it, and the warranty document you are entitled to receive.
How to complain, how quickly we reply, and where to go if the matter is not resolved with us.
What may never be offered or sold through the platform, and how we deal with a breach.
How to delete your account, what is deleted immediately, and what remains because the law requires it.
