Palestinian through and through
Built here, for our markets, cities and villages, and under the names of our own places rather than a translation of them.
About
Bringing the Palestinian market into one app
It started with a question asked in every home, every day: shu abalak — what do you feel like? It ended as a platform that brings the answer to your door.
The idea
In Palestine the nearby restaurant does not deliver to your village, the shop you want is in another city, and the supermarket knows nothing about you until you walk in yourself. Shu Abalak? was built to close those distances: a section for restaurants, one for supermarkets and one for shops — all in a single app, on a single account.
What sets it apart
The difference is not the number of shops, it is the coverage. When a shop does not deliver to your area the order does not end there — it becomes a shipment with a courier, at a price and a delivery window known before you confirm. Nobody is left off the map.
Who it is for
For the customer who wants whatever comes to mind, for the small merchant who deserves customers beyond their own street, and for the delivery driver who wants clear work and earnings they can watch add up.
The system at a glance
- Customer appRestaurants, supermarkets and shops, each section with its own identity and its own way of ordering. Browse, add to the cart, and follow your order step by step to your door.
- Merchant appReceive orders the moment they arrive, manage your products, prices and stock, and follow your sales and earnings from one place.
- Driver appTake delivery jobs near you, move between them along a clear route, and watch your daily earnings as they come in.
What we stand for
Four things we will not trade away
Reaches everywhere
When a shop does not deliver to your area the order becomes a shipment — nobody is left outside the coverage.
Backs the local merchant
The platform is a tool for small shops to reach customers beyond their own street, not a competitor to them.
Arabic first
A right-to-left Arabic interface on every screen, not a foreign design with Arabic poured into it — and English alongside it.
The apps
Three apps, one system
A customer orders, a merchant receives, a driver delivers — each side has its own app, and all of them talk to each other in real time.
For anyone ordering
Customer app
Three sections in one app
Restaurants, supermarkets and shops, each section with its own identity and its own way of ordering. Browse, add to the cart, and follow your order step by step to your door.
- Three sectionsRestaurants for meals, supermarkets for the weekly shop, and shops for everything else.
- Delivery and shippingDelivery inside your city, and shipping to any city or village when the shop is far away.
- Live trackingKnow where your order is at every moment — from the shop confirming it to it reaching you.
- Saved addressesSave your addresses and pick between them with one tap on every order.
- Offers and couponsDiscounts from the platform and from the shops themselves, applied straight to the bill.
- Flexible paymentCash on delivery, with online payment technically ready to switch on.
For business owners
Merchant app
Your shop in your pocket
Receive orders the moment they arrive, manage your products, prices and stock, and follow your sales and earnings from one place.
- Instant ordersAn alert for every new order, accepted or declined with one tap.
- Product managementAdd your products with their photos, options, prices and stock.
- Sales reportsSee your best sellers, and your income for the day, the week and the month.
- Opening hoursOpen and close your shop whenever you want, and the app respects it automatically.
- OffersCreate your own discounts on a single product or a whole category.
- SettlementsTrack what you are owed and request a settlement from inside the app.
For delivery drivers
Driver app
Work your own hours, and know what you earn
Take delivery jobs near you, move between them along a clear route, and watch your daily earnings as they come in.
- Nearby jobsSee the orders available in your area and accept the ones that suit you.
- Order routeFrom the business to the customer, in clear steps with a status kept up to date.
- Daily earningsThe day's total in front of you, with a full record of every order you completed.
- ShiftsStart and end your own shift — no orders reach you outside it.
- Cash collectionTrack what you collected in cash and what you owe back.
- Settlement requestsRequest a settlement of your earnings once you reach the threshold.
Inside the app
What the experience actually looks like
Screens captured from the apps as users see them, not illustrations.
